Shipping policy
We ship anywhere in Canada!
We offer the following options:
Some restrictions may apply. See below for details.
1. FREE in-store pickup
Pickups will be available between 10 am and 5 pm, Tuesday to Saturday, and 12 pm to 5 pm Sunday. We are closed on Monday. Please bring your order number or confirmation email.
2. FREE shipping anywhere in Ontario on orders over $100
Orders of $100 or more are eligible for free shipping anywhere in Ontario.
Generally we use Canada Post's Expedited Parcel service or UPS, although we may occasionally use another service.
Under normal circumstances, shipments in Ontario will generally arrive in 1-3 business days. We offer no guarantees regarding delivery times.
3. Flat rate shipping of $9.99 in Ontario on orders over $50
A flat shipping rate of $9.99 is available on Ontario orders of $50 or more, unless they otherwise quality for free shipping. This rate is subject to HST.
Generally we use Canada Post's Expedited Parcel service or UPS, although we may occasionally use another service.
Under normal circumstances, shipments in Ontario will generally arrive in 1-3 business days. We offer no guarantees regarding delivery times.
4. Calculated shipping rates on all other orders
For orders that do not qualify for free or discounted shipping, we offer the choice of Expedited Parcel, Xpresspost or Priority shipping from Canada Post.
Rates for these services are calculated based on your postal code and the estimated weight of your order. These rates may be subject to GST/HST. For a comparison of these services, see Canada Post's website.
These calculated rates are estimates and are subject to change. We will notify you if we need to adjust your rate before we ship your order. If the new rate is higher, you will be given the option of modifying or cancelling your order, or paying the difference.
We ship Canada-wide with Canada Post. Orders outside of Ontario may take up to 7 days, or longer. We offer no guarantees regarding delivery times.
Other Considerations
We do our best to fulfill your order, but we’re not perfect
Sometimes we may be unable to locate some or all of your items.
If we are unable to fulfill all or part of you order you will be notified and you will not be charged for the missing item(s). If this affects your calculated shipping rate, you will be notified and given the option to modify or cancel your order, or pay the new rate.
That said, we've shipped thousands of books since 2020 and we've only been unable to locate a handful of books in that entire time. So there is a 99.9% chance that if it's on the website, we'll be able to locate it.
Images may not exactly match product
Although we make every effort to ensure that the cover of the book you receive will be the same as the photo, this may not always be the case. If this is important to you, please contact us either before submitting your order or before your order has shipped and we will happily verify the cover for you.
That said, we've shipped thousands of books since 2020 and we've only had one report of a book with the wrong cover.
We do not ship to the USA or internationally
Sorry, we are presently only shipping within Canada.
Eligibility for free or flat rate shipping is calculated before tax
If you have any questions about our shipping policy, please contact us.